FAQ

How does the delivery works?

We deliver fresh food on regular basis. We deliver on Sundays, Mondays, Wednesdays and Fridays (if you eat on weekends) to Pretoria. And on Saturdays, Tuesdays and Fridays to Johannesburg. We deliver more often than any of our competitors to keep the food fresh.


How does the ordering process work?

You can place an online order for 1 of our set menus. If you follow your own meal plan kindly send the order to burger@cantflexfat.co.za for a quote.


Can I change the options on the set menu e.g hake for mince?

At CantFlexFat we would like to supply you with the food you want to eat so feel free to change the options. If you place an online order kindly make a note in the notes section when placing the order or send an email to diets@cantflexfat.co.za after placing the order


Can I place a weekly order or must it be for the month?

You are more than welcome to place a weekly order. It is easier to place a monthly order but we know that our clients normally want to test it out for a week and then place an order for the month.


If I place my order today when will I receive my first delivery?

We have a lead up time of about 24 – 48 Hours depending on which day you place the order.

Orders are processed during office hours Mon – Fri 07:00 – 16:00.


Do I have to freeze the food?

You can just keep your food in the fridge and when you are ready to eat take it out and warm it up in the microwave. We deliver more frequently (3 times per week) so you don’t receive all the meals at once.


Is your food gluten free?

All our meals except the cous cous and wrap dishes are gluten free. We are also proud to say that no additives or preservatives are added to our meals.


What is your delivery times?

We deliver between 10:00 and 16:00 on Sundays.
On weekdays we deliver between 10:00 and 13:00 to work addresses in Pretoria and between 14:00 and 20:00 on all deliveries.